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Setting usability requirements for a web site containing a form

Sarah Miller and Caroline Jarrett discuss the challenges of understanding and setting usability requirements for a web site containing a form in this paper (pdf format, 42Kb).

The paper:

  • asks why you should set usability requirements
  • defines usability requirements
  • explains how to set them
  • discusses their effect on usability evaluation.






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Effortmark is a London-based usability consultancy that specialises in improving forms. Caroline will investigate your forms, and help you design forms that are easy to fill in and process.

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Information & Design is a Melbourne-based usability consultancy, with a particular interest in forms.


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(c) Effortmark and Information & Design 2008 Last Updated: February 22, 2005