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Making a better web form

This case study (pdf format, 172Kb), presented by Caroline at UPA 2004, shows how a client he client compared a selection of changes and the only one that made a real difference is editing the preamble.






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Effortmark is a London-based usability consultancy that specialises in improving forms. Caroline will investigate your forms, and help you design forms that are easy to fill in and process.

Caroline will run her training course on forms design in Melbourne on Nov 16 and 17 only! Limited places.

Information & Design is a Melbourne-based usability consultancy, with a particular interest in forms.


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(c) Effortmark and Information & Design 2008 Last Updated: February 23, 2005