Dealing with complex forms
If you have a long, complicated form then here are some things that you can do to help users through it:
- Find out which parts of it are truly necessary. Can you simplify it at all, or perhaps delay some parts of it until later in the relationship?
- Try to arrange the fields into groups. Janko at Speedwarp has some ideas for patterns to help with complex forms.
- Use a progress indicator or summary menu to help users keep track of where they are going in the form.
Caroline is working on a presentation for UPA 2010 on complex forms: she'll post some more ideas here when that is done. |
